Ordering And Processing

We aim to provide each visitor with a unique, enjoyable and captivating experience while shopping with us. Take comfort in our secure and informative website to learn more about diamonds and jewellery and to browse through our collection. You can then purchase with all the security and convenience of online shopping.

Simply click on your desired items and click on the `Add to Cart` button. Once you are done shopping click on `Checkout` in the top right hand corner. If you are a new customer, please register your details with us and then proceed to checkout. If you are a returning customer, please type in your email address and password and continue to checkout. Buying online couldn`t be simpler and safer with our secure connection!

We accept payment through the *PAYPAL Payment System and accept Switch, Maestro, Electron, Visa, MasterCard and Amex or select to pay using the Paypal option. In the final stages of processing your order you will be directed to Paypal were your card payment can be made with the highest levels of security. If you wish to make payment using an alternative payment method, please do not hesitate to contact us by telephone or email us on For more information about PAYPAL please visit their website on

Order Acceptance Or Rejection

Once your payment has been received, we will send you a confirmation email within 24 hours stating that your order is being processed and that your item will soon be delivered.

WARNING: In the unfortunate event of an item you ordered being listed at an incorrect price due to a typographical error, Infinity of London reserves the right to cancel your order - of course, you will still be able to purchase the item at the correct price. If we do cancel your order, we will notify you by email and we will offer you an alternative replacement product or refund all payments paid to us. Please accept our advanced apologies in the event of this happening and rest assured we will do our best to avoid such circumstances.

Security Reassurance

We know that security is probably one of the most significant concerns for our consumers during an online transaction. That is the reason why we use *PAYPAL Payment System, leaders in internet payment solutions. With us, you are safe to shop online.

All of our gems are accompanied with a genuine gemological certificate from one of the major and most respected gemological institutions. We deal with GIA, HRD, IGI and AnchorCert.

Contact Us

Our experienced customer service representatives will be happy to help you with any questions you might have, to assist you during your purchase or to listen to your suggestions. You can call us on 08453883869 or e-mail us at

Gemological Institute of America International Gemmological Society AnchorCert Gem Lab HRD Antwerp Institute of Gemmology
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